MA 130 - Medical Office Administration (4)

Prerequisite: Program Director Consent
fall

Lecture: Four hours lecture/discussion per week.

This course will begin by introducing the roles and responsibilities of a medical assistant as well as introduces the basic concept of medical assisting and its relation to other health fields. The purpose of medical records, charting in the patient record, and filing medical records. Additional topics in the course will emphasize on the professional and business communications from office protocol, greeting and receiving patients, explaining office policies, appointment scheduling, medical office equipment, mail services, and basic keyboarding. Students will learn to format and create a business letter, personal letter and chart notes as well as identify the different types of correspondence used in the medical office while displaying professionalism through written and verbal communications. This course will also provide practical application of insurance billing procedures, completion of claim forms, basic insurance terminology and various health plans including Medicare, Medicaid, HMOs and PPOs. Topics will include managed care, reimbursement and coding, and HIPAA compliance in the medical office. Additional topics covered within the course are banking procedures which includes accounts receivable and payable, payroll, checking writing and inventory.